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NEED TO KNOW

FREQUENTLY ASKED QUESTIONS

Everything you need to know before your LUMADE order arrives.
Do you offer free shipping?

Yes. LUMADE STORE offers free worldwide shipping on all orders, with no minimum order value required.

Do you ship worldwide?

Yes. We ship LUMADE orders to customers worldwide. Available delivery services and estimated delivery times may vary by destination.

How long will my order take to arrive?

Delivery times depend on your destination and local carrier. Tracking information will be provided when your order has been dispatched.

Can I track my order?

Yes. Once your order has been dispatched, you will receive tracking information so you can follow your delivery.

What is your return policy?

We offer a 30-day return period on eligible items. Items should be returned unworn, unused and in their original condition.

How can I contact LUMADE STORE?

You can contact us by email at admin@lumade.store or by phone on +61 410 746 956.